Privacy Policy for silentchart.property

Last updated: October 2026

This policy describes how Silentchart Heating & Air ("we", "us") handles information when you visit silentchart.property, call the phone number shown on this site, or send in a form. It is a general template, not legal advice.

What We Gather

First, the details you give us. When you fill out a form or call, we may collect your name, phone number, email address, location and a short description of your heating or cooling problem.

Next, details collected automatically while you browse. These can include your IP address, browser type, device type, the pages you view, and the date and time of your visit. Calls to the number on this site may be tracked, and sometimes recorded, for quality and billing purposes.

What We Do With It

We use your information to:

• Match you with an independent HVAC provider that works in your area
• Send your request details to that provider so they can reach you
• Answer your questions and messages
• Track how this site and our phone lines are used
• Make the site and the service better
• Follow the law and guard against fraud or misuse

Who Receives It

Silentchart Heating & Air is a referral service. When you ask for help, we pass your contact details and request information to one or more independent providers or marketing partners so they can follow up with you. These providers are separate businesses, and each has its own privacy practices.

We may also share data with companies that help us run the site and phone systems, such as hosting, analytics and call-tracking vendors. We may release information when the law requires it, or when we need to protect our rights.

We do not sell your personal information for money. Some laws, however, treat sharing data with marketing partners as a "sale" or "share." Where those laws apply, you may be able to opt out.

Cookies and Analytics

This site may use cookies and similar tools to see how visitors use it. You can manage cookies in your browser settings. Turning them off may change how parts of the site work.

Your Options

Depending on where you live, you may be able to see, correct or delete your personal information, or opt out of some sharing. To make a request, email contact@silentchart.property. We may need to confirm who you are before we act.

Security and How Long We Keep Data

We take reasonable steps to protect your information. No method of sending or storing data is fully secure, though. We keep information only as long as the purposes above require, or as the law requires.

Children

This site is not meant for children under 13. We do not knowingly collect personal information from them.

Updates to This Policy

We may revise this policy from time to time. The date at the top shows the most recent change.

Contact

Questions about this policy? Email contact@silentchart.property.